| Customization: | Available |
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| After-sales Service: | Brief Instruction |
| Warranty: | 3-5 Years |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q: Are you a factory or a commercial company?
A: We are the real factory with more than 19 years experience in manufacturing staircases and railings, we supply to many commercial companies.
Q: How can you ensure the staircase could be installed on site correctly?
A: All our staircases will be trial assembly according to the shop drawings before delivery, in order to guarantee the correct sizes and strength.
Q: How can you guarantee to avoid damages during the delivery?
A: Most parts of the staircase will be packed in standard exporting plywood boxes. The long stringers of the staircases can also be packed into wooden boxes if you like, so it is durable enough to deliver in containers.
Q: Does the staircase need a big space in the container?
A: Staircases are packed and delivered by seperate parts in boxes, if the stringers are not packed with other parts, it will not require too much space in the container.
Q: What do you need from us to start the order?
A: All the stairs are customized for our clients. We have to get your building mearsurements where the staircase will be installed, such as floor height, stairwell width, length etc. It's the best to offer us your building drawing in hand if possible.
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